FAQs

Can I do a tour?

Absolutely! Contact us to organise a tour. We’d love to show you around and answer any questions. Book a tour of Block Work here.

Do I get my own office?

No. We do not have private offices. We also don’t offer a reception service so there is no Receptionist who greets customers or takes calls for you. Every member manages their own customers.

Is co-working right for me?

An open plan office isn’t for everyone. There will likely be background chatter and other noises as people go about their work. We recommend bringing a set of headphones to help dull any distracting noises. We’re also dog friendly so if you dislike dogs or are allergic we may not be the right choice for you.

If you’re looking for a light and airy office space that’s air conditioned, has super fast internet, printing and scanning facilities, kitchen with all the tea, coffee and water you can drink, and access to end of trip facilities all for a Membership fee each month then we could be perfect for you.

How does Membership work? 

Membership fees are paid in advance – monthly in advance for Dedicated Deskers, and payable before the first day of your attendance for Hot Deskers. You can pay by BPay, credit card or by EFT from your bank account. You’re also welcome to pre-pay your membership term in full if you wish to.

What hours can I access my desk?

If you sign up on a Hot Desk Membership you will be given access to the space during business hours (9am – 5pm Monday – Friday excluding public holidays).

If you sign up on a Dedicated Desk Membership you will be given 24 hour access 7 days per week to the space.

What if I need to cancel my Dedicated Desk membership?

Give us a minimum of 30 days notice and there is no fee (in accordance with our Terms and Conditions). If you cancel without this notice period we may charge you a fee.

I hear you’re dog friendly. How does that work?

We sure are! We do have some rules that dog members need to abide by (with the help of their human members). These can be found on our Terms and Conditions page. If you have any questions please get in contact with us.

What if I lose my key or access card?

Your first key is included in your membership fee. However, if you lose these there will be a $50 charge to replace each key.

What’s the deal with printing?

We have a multi-function colour copier/scanner/printer for reasonable use. We provide the toner and ink, however, we work on BYO paper (we like the environment so we encourage working with soft copy documents).


Still not sure?

If we still haven’t answered your questions please complete the form below to email us your questions or give us a call on +61 411 60 11 35.